Your Order Made Our Day!

OUR MISSION
It is our mission at Pisces Nail Studio to provide all our guests with a remarkable experience while performing our business with integrity and deep knowledge of our profession. We are committed to providing superior service to each individual guest with added value. Through our friendly customer service and life long education, we will strive to be your number one choice for all your NAIL CARE needs, while setting the standard in nails spa environmental responsibility.

CANCELLATIONS

Reschedule less than 24 hours No Call/ No Show / Canceling will be forfeiting deposit.
Appointments can be cancelled before 24hours in advance by tex 714-681-1111. Please give at least 24 hours notice so that we have the opportunity to offer your reserved time to another client on our waiting list. We understand that sometimes emergencies happen, and it’s not always possible to give adequate notice when you can’t make an appointment. However, be aware that if you repeatedly cancel appointments without proper notice, we reserve the right to ask for a non-refundable deposit to secure your next appointment.

COMPLIMENTARY FIXES
If you are ever dissatisfied with any service in the salon we will gladly make the corrections necessary to exceed your expectations within 3 days of your original services. No refund is given after it has been rendered. There is no complimentary fix after 3 days from the initial appointment.

LATE ARRIVALS
Appointments have a 15 minute grace period to allow for unpredicted traffic or parking difficulties. If you anticipate that you will be later than 15 minutes, please call ahead to see if we have the availability to complete your service in full. One late client can throw off our entire schedule and cause our other clients to be late for their commitments. Therefore, if you arrive more than 15 minutes late, we reserve the right to refuse partial or complete services.
*Arriving 15 mins passed = $15 fee

We Reserve the Right to Refuse Service To:
Anyone with a nail condition we suspect may be contagious
Anyone with open or infected wounds on the treatment area
Anyone in ill health that we may suspect may be contagious, or we fear could be harmed by our service
Anyone more than 10-15 minutes late for an appointment
Anyone demonstrating inappropriate behavior to our nail technicians and other customers